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In reviewing this retailer you agree that it is based on your actual buying experience and that (except as fully disclosed in your review) (i) neither you nor any immediate family member is employed by the retailer; (ii) you have not received any payment or any other consideration for submitting this review; and (iii) our users may properly rely upon your review as an unbiased representation of your buying experience.

Review by edholden, submitted 4/28/08.

Rating   1 / 5 Comment I ordered a linksys 24 port POE switch from securemart on March 31st. I sent an email on April 25th I sent them an email about returning the item but noone was in the office and they were closed. There return policy was 25days which the email was sent on the 25th day. Terry the office manager/salesman on the following monday 04/28/2008 stated that it was past the 25 days because they were closed. I was calling them to make sure it was cancelled and to find out shipping information to send the old item back and find out what the restocking fee was. Then I was advised that it was too late and I hate to eat the charge. And then after a series of emails received an email from Terry that I have saved referring to me as a JACKA$$!!!!! This guy actually was meaning to send the email to someone internally the email read should I RMA this JACKA$$ or should i deal with the chargeback and instead of hitting the forward button he hit reply and sent the email to us. This guy Terry is the worst person you can deal with on the internet. BUY SOMEWHERE ELSE!!!! He is a scam artist and doesnt appreciate proper business practices and is only in business to make money not supply products or customer service! I was calling to return my item, buy another switch and also purchased a ton of other equipment needed for my office installation. He lost this valuable customer and I'm sure from this posting he will lose a lot more. We as consumers need to eliminate companies like these as they ruin the market. Please refrain from using them, you can find the same stuff anywhere else on the internet for the same prices.... BUT WITH GREAT CUSTOMER SERVICE!!!! And a normal 30 day return policy and open on the weekends... I have contacted AMEX and they said that it will be no problem to receive a full refund. But this company has wasted my time so please tack my advice before you purchase anything from this company.. Feel free to email me at ejhlibra@bellsouth.net and I will forward you these emails to show you the type of people that you would be dealing with... Also the BBB in california also has 3 complaints about the same type of thing and they were resolved so hopefully this guy is intelligent enough to do the same here.

Review by PC422, submitted 4/11/08.

Rating   5 / 5 Comment I ordered a Linksys wireless device on 4-10 using standard ground shipping and had it in my hand on 4-11! The website is easy to use and provides decent info on the product. The price was very competitive, not the lowest, but within $2~3. I will shop here again.

Review by sanat, submitted 4/10/08.

Quality of retailer website   3 / 5 Standard of service - items in stock   4 / 5 Quality of sales service and warranty   4 / 5 Standard of service - ordering   5 / 5 Summary Do you recommend this retailer? Yes