Price Runner > Overstock Dealz > Reviews

Overstock Dealz: information

   
InformationReviewsProducts
Details on the retailer
Information on grade averages
Important information about reviews
Report errors and make suggestions

       
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

In reviewing this retailer you agree that it is based on your actual buying experience and that (except as fully disclosed in your review) (i) neither you nor any immediate family member is employed by the retailer; (ii) you have not received any payment or any other consideration for submitting this review; and (iii) our users may properly rely upon your review as an unbiased representation of your buying experience.

  Review by farpispan, submitted 8/6/08.
Rating1 / 5  1 / 5
CommentAbsolutely one of the WORST online/auction retail experiences I have ever had.

They sold me a used, resealed game, with a crumpled manual as new and then refused to accept a return on the item stating that "All Sales are Final" on software.

I have no problem with sales being final, if I received what I ordered. I ordered a new, factory sealed game. Had I received that, I would have been perfectly happy--instead I received a resealed piece of garbage.

I contacted them by e-mail three times, by phone twice, and they simply respond that there is nothing they can do because they have too many monthly orders.

Without a doubt I will never shop from them again, and I would advise ANYONE TO THINK TWICE before bidding on something they're selling, buying something from them, or even uttering their name without first realizing what a 2nd rate business they truly are.

It is too bad that it had to end up like this, all I wanted was my money back, but instead I'm dealing with incompetence, rudeness, and LIES. A dishonest seller who's word isn't good.

  Review by granadol, submitted 8/1/08.
Rating5 / 5  5 / 5
CommentFantastic seller. Great communication. Will buy from again. Buy with confidence!!!

  Review by bargainseeker, submitted 7/19/08.
Rating5 / 5  5 / 5
CommentPart of order was inadvertently omitted, but Overstock was quick to make good on the deal, and then some. They went out of their way to please the customer.
I do not like the inconvenience of having to use their online system to contact them, but this would not keep me away.
Their email response to my issue was a bit delayed, but they had already acted upon it quite promptly.
I am pleased w/ the overall experience, more than pleased w/ the final outcome, and would indeed recommend OverStock Dealz to others.

  Review by brainpup, submitted 7/17/08.
Rating4 / 5  4 / 5
CommentShipping was outrageous but order was delivered a day ahead of schedule, (only 2 days) which might help to justify the high price, $24 for a 4lb box. Everything was in Brand New condition, even the open box items. I did get shorted 2 items (fortunely they didn't charge me for them) and one of those was the only reason I bought anything from them, it was a Fellowes Monitor Riser. They didn't let me know that they were out of them until after they charged my Credit Card and shipped the order. Because if they had told me I would have canceled the whole order. They have absolutely no customer service, if you can get someone to answer, alls they do is transfer you to a recording. Emails are answered by a retard that has no idea what you ordered or any intention of helping. They do have some good deals on alot of items. I will buy from again.

  Review by TDMarshall, submitted 7/10/08.
Rating5 / 5  5 / 5
Commentoverstock_dealz gave me a second chance offer on a game that I cannot find in a store near me. I am super happy with my purchase. They immediately sent my game out and it was as described; new and in a sealed case.

  Review by Jolindo, submitted 7/4/08.
Rating5 / 5  5 / 5
Comment I was very pleased with the lot of cordless telephones I received from your site! It appears that all I needed to do to make it perfect was to find a couple of working base units. Other than that I was receiving what for all intentions were brand new in the box units that needed to find a home of there own. TY very much! When everything is said & done I hope to have put together 3 full units. One for myself & the other two for resale & everyone getting just what they need... A Great Deal!

  Review by jkrohn1959, submitted 7/3/08.
Rating5 / 5  5 / 5
CommentGreat seller. Item arrived within 3 days of payment, perfect condition as per the description. Seller responded quickly to emails and again, a great transaction!

  Review by edwin.sanchez, submitted 7/3/08.
Rating1 / 5  1 / 5
CommentTHEY ARE HORRIBLE. I ordered 2 X2GEN 22inch flat lcds and they sent them with the wrong AC adapter. When I contacted them about it they told me to send the whole package back for a refund of the items minus whatever I spend sending it back. So I lost money just because they are idiots. Customer service never picks up the phone!!! I WILL NEVER EVER BUY FROM THEM AND ENCOURAGE YOU TO DO THE SAME.

  Review by mmdht2, submitted 7/2/08.
Rating1 / 5  1 / 5
Commentbought a "refurb" xbox 360 wireless wheel but the shift paddle was broken off and you can see the left over crazy glue on the paddle when someone tried to repair it. missing the wire between the steering wheel and the gas/brake paddles. clearly no one "refurbed" this unit or even looked at it before it was shipped. the wheel cost $29.99 and shipping for two was $28.50!! now they won't refund the shipping and i'm responsible for the return shipping to get a $30 refund. won't recommend this seller to my worst enemy!!!

  Review by ble81, submitted 6/14/08.
Rating5 / 5  5 / 5
CommentThis item received as listed in auction.
Shipped lightning fast!

  Review by mazzio9872, submitted 5/29/08.
Rating1 / 5  1 / 5
CommentMY PRINTER ARRIVED WITH THE INSTALLATION CD STICKING OUT OF THE BOX. THE CD WAS CRACKED IN HALF. I NOW OWN A PRINTER THAT I CANNOT USE. I FEEL RIPPED OFF.

  Review by brianyoder, submitted 5/24/08.
Rating5 / 5  5 / 5
CommentThe Jensen m9510ts unit I bought was exactly as they stated.There were some imperfections but I knew that bidding on it.It works fantastic!This company has my complete confidence with any order I place.Very quick shipping.Good products at a resonable price.I Recommend them Highly.

  Review by pcteky, submitted 5/22/08.
Rating5 / 5  5 / 5
CommentI purchased a mouse through this store and was more than happy with the entire experience. The product was cheap and the product was in better shape that described. I would highly recommend this store to anyone.

  Review by RayKlammer, submitted 5/19/08.
Rating1 / 5  1 / 5
CommentTHE WORST!!!

The item I bought is totally non functional. I bought a printer that was advertised as: "Item looks and functions identical to a new item, but the Original packaging has been opened". It also stated that the printer is being sold without ink.

When the printer arrived and I set it up, I discovered that the printer still had the previous users dried out inkjet cartridges installed. If the sales page would have stated the truth, namely that the printer is being sold with ran-out and dried out ink, I would have gotten the hint and not purchased the item.

The printer itself is/was as dusty as the inside of a computer after 3 years of usage.

The printer has a lose piece of 'something' rattling around somewhere inside.

The printer also has a permanent "jammed paper feeder" message. It will not let you print anything unless the paper jam has been cleared. The problem - there is no paper jam. I checked myself, and got a second opinion, and there is no paper jam.

This paper jam message renders the unit useless, as it will not go into print mode until the paper jam has been solved.

Returning the item via RMA requires me to pay for return shipping charges.
I do not feel that I should have to pay for a fraudulently sold item’s return shipping charges, and I have tried to contact the seller.

WHAT A JOKE!!!
Like other negative feedback left here for this seller, I agree that this company’s web-based contacting system is useless. It does not allow for a human response.

When I called the only phone number they have listed for their company, a "SALES" number, I asked the gentlemen who answered to be transferred to Customer Service, and I was connected to an answering machine within a second. The phone does not even ring at Customer Service; it goes straight to the answering machine.
I have called a minimum of 6 times today during their listed working hours, and every time I called, I got their answering machine.

BEWARE!!!
We might be dealing with a company that is shutting down. With nothing but negative feedback left for this company over the last few weeks, in combination with nobody picking up the phone at their company, it’s a logical reason.

My guess is that they are holding some kind of a “fire sale” while dismantling the company. Quick way of make some money by selling useless and defect merchandise that they would otherwise not be able to sell if their reputation would be at stake.

  Review by wiljamdunc, submitted 5/17/08.
Rating5 / 5  5 / 5
CommentOUTSTANDING SERVICE! REFUND ISSUED PROMPTLY! NO PROBLEM WITH RETURN.

  Review by GarryK, submitted 5/16/08.
Rating1 / 5  1 / 5
CommentReceived USED N800 instead of brand new one. Retailer used every tehnique to delay my return and would not respond to requests for a brand new N800 or a refund after finally acknowleging reception of my returned unit. Had to contact my credit card company.

  Review by Taradak, submitted 5/16/08.
Rating4 / 5  4 / 5
CommentThe processing was fast. The bluray player I've ordered was in a good condition cosmetically and worked out of the box. The fan in the back was broken, so the unit would overheat and stop working after 30 minutes or so. I can't really hold that against the company since a quick reasonable condition test would not have made this obvious. Fortunately I was able to fix the fan so the unit seems to work fine now.

  Review by Benny7279, submitted 5/3/08.
Rating1 / 5  1 / 5
CommentThis site is a fraud. Ordered Sennheiser 140 headphones. Their web site advertised this as a brand new product but shipped me a defective product that does not work. It was a rip off with shipping charges both ways.Customer service wont pick up your call ever. Your are at the mercy of Internet mailing system. Save yourserlf time and money and shop with legitimate dealers.

  Review by sandc4e, submitted 4/29/08.
Rating1 / 5  1 / 5
CommentCOMPELETELY DISGUSTED. BID ON PSP BATTERIES AND WAS ACCEPTED. RECEIVED TWO NOTICES, AFTER INQUIRY THAT THE "ITEM IS SHIPPING VIA FEDEX TODAY." TWICE THIS HAPPENED.

GOT THIS NOT TODAY FROM CONSUMERDEPOT.COM (BE SURE TO READ ALL OF THE REVIEWS, AS THEY ARE OBVIOUSLY THE SAME COMPANY).
Please be advised that we have Cancelled your order and voided your
Payment Authorization. There would be one of the following two reason:

1. We are currently out of stock on the item you ordered. If you would
like to check back with us in the future, our inventory changes everyday.

2. We did not receive a reply to the email which we sent notifying you
about a problem with your Order.


THEY NEVER CONTACTED ME ABOUT AN ISSUE WITH THE ORDER AND OBVIOUSLY DID NOT LIVE UP TO THE DEAL THAT THEY ACCEPTED.

I WILL NEVER ORDER FROM EITHER PLACE!

  Review by sweetexpressions, submitted 4/26/08.
Rating5 / 5  5 / 5
CommentItem was as described in auction, fast shipping, quality item.

  Review by upgrade, submitted 4/21/08.
Rating1 / 5  1 / 5
CommentAVOID. (over)Charges $36 for shipping then ships xbox missing parts and covered with dust. Will not send replacements. You have to return the whole thing to get overcharged on shipping AGAIN. Store policies are designed to rip off customers.

  Review by eepm1975, submitted 4/19/08.
Rating5 / 5  5 / 5
Commentquick shipping ,good communication,great deal on a great product.thanks for a good experience

  Review by destinywlf, submitted 4/18/08.
Rating5 / 5  5 / 5
Commentmy item was packaged securly. great communication,
xbox remote was in perfect condition, and was priced at a good price.

  Review by shudong, submitted 4/16/08.
Rating5 / 5  5 / 5
CommentWhen I bid on the item, I didn't question the mismatch of the two batteries shown in the one of the pictures and just assumed it was an advertising error. But when I received the package, one of the batteries was indeed not the right one. I emailed the seller, who immediately shipped another battery to me. I have to say this is the kind of service we all expect from merchants.

Two thumbs up to the this vendor!



  Review by ShermanS, submitted 4/12/08.
Rating5 / 5  5 / 5
CommentFast shipping. Item came as described. Easy to do business with.

  Review by John Wilson, submitted 4/10/08.
Rating5 / 5  5 / 5
CommentI consider this to have been a "Good Deal" !!! The seller provided an excellent discription of the item and, after the sale was ended, communicated with me and gave me info on how to track the item. It arrived well packed and in a very short time. I WILL do business with this dealer again. Deal and Dealer A+++++++++ Rating.

  Review by Zerohour3k, submitted 4/7/08.
Rating5 / 5  5 / 5
CommentI was a tad skeptical when ordering with this company, both due to the spelling of "deals" with a "z", and to the sketchy reviews on the parent company, ConsumerDepot. However, they had the best deal on the internet for the electronic device I wanted (A 30GB Black Zune), and let me offer my own price.

They quickly accepted the price I offered, and I bought it. The device was purchased on Friday, shipped out, and arrived on Monday. Shipping was very fast, and the device was packaged well. Shipping charges seemed a little bit high, but "haggling" helped bring the pain of the shipping costs down a bit.

It seems to me that whatever problems this company (or its parent company) have had in the past, seem to be fixed / fixing themselves. My experiences with OverstockDealz has been nothing but pleasant, and I'm very happy with my purchase. I certainly will be buying from them in the future.

  Review by Allaware777, submitted 4/2/08.
Rating5 / 5  5 / 5
CommentI have never been disappointed by this seller, TechGraveYard! They under-state their items dramatically and the items arrive very professionally timed, packaged, and the communication is phenomenal! They are easy to work with, have great customer service skills, and the bargains are amazing, even from their already-low offered prices! The items are always in a much better condition than stated and look out for the ones that may lack any information - THOSE ARE THE GOOD ONES! Out of all of the resellers of product returns, TechGraveYard has by far the best quality merchandise with a great selection and the best buying options. You will not be disappointed! An electronics-lover's dream!

  Review by jwd075, submitted 4/2/08.
Rating5 / 5  5 / 5
CommentThis seller was great. I receive the item within 7 days of purchase. Item was as described in the listing. Will buy from Seller again!!!

  Review by alex95070, submitted 4/1/08.
Rating5 / 5  5 / 5
CommentFast shipping. Good communications. Item as described.

Would use again.

  Review by geneva54, submitted 3/30/08.
Rating5 / 5  5 / 5
Commentgreat seller fast delivery would buy again
AAAAAAAAAAAAAAA+++++++++++++++++++

  Review by ozzie95, submitted 3/28/08.
Rating5 / 5  5 / 5
CommentI purchased an iPod Cruise Pack with the Buy-it-Now option through OverStock Dealz/Consumer Depot on eBay. Special attention was paid to keep me informed as to the status of my order from payment to shipping. The item arrived, new in the box as described in the auction, in a few days. Needless to say, I am impressed with the professionalism of the company and the ease of the transaction, not to mention they delivered a very good product at an incrediblely great price! Thanks.

  Review by Pollocky, submitted 3/25/08.
Rating1 / 5  1 / 5
CommentItem arrived DOA. Returned it with USPS confirmation. They have had it for over two weeks and seem to care less about resolving the issue. I've written repeative emails to their customer service dept. and have gotten absolutly, no help at all. This is my worse internet expirience, ever! Probably calling Visa tomorrow and filing a dispute. I was really hoping to get a working replacement, but they don't seem too interested? Just found out the Tenn. Attorney Generals office has a pending law suit against this company. That's just great!

  Review by cojonuo1, submitted 3/22/08.
Rating5 / 5  5 / 5
CommentItem was exactly as described and a great price. I was a little concerned as to what I would get being that it it a reseller item, but was very happy to find that all that I needed in order to make the product work was included.

  Review by usmcbobj, submitted 3/21/08.
Rating5 / 5  5 / 5
CommentThey gave me a great deal for a Zune to replace one stolen from one of my sons at gunpoint.
I was glad to be able to get another one at a low price. Thanks.
USMCBOBJ SEMPER FI !!!

  Review by Yan124, submitted 3/20/08.
Rating5 / 5  5 / 5
CommentI purchased a used notebook. It was in better than advertised condition. It's good to know you can still find deals out there!

  Review by Jeremers, submitted 3/12/08.
Rating5 / 5  5 / 5
CommentProduct delivered in excellent condition. Will order from here again as I had no problems and received the item much faster than expected!!

  Review by hames, submitted 3/10/08.
Rating5 / 5  5 / 5
CommentItem received just as described. Excellent communication and quick shipping.

  Review by jwoody52, submitted 3/3/08.
Rating5 / 5  5 / 5
CommentGreat product, Great price, Super fast shipping. What else is there to say.

  Review by the.kingfish, submitted 3/1/08.
Rating5 / 5  5 / 5
CommentOrdered a used PSP battery from a winning ebay auction. Shipping took 7 days, seller accepted a very low "Make Offer" price which was nice and the battery both charged and worked like it was new. This was definitely an A+ buying experience!

  Review by dico, submitted 2/29/08.
Rating5 / 5  5 / 5
Commentthe item i purchased was priced very reasonable shipping was very fast it was delivered in four days i am very pleased with the item and delivery JOHN VERDICO@yahoo.com

  Review by rainugy, submitted 2/29/08.
Rating5 / 5  5 / 5
CommentPerfect transaction with honest seller. Great price. The radio I received was actually BETTER than the one described in the eBay listing, it being a later model with larger speaker and several more features. Listing specified NIB, which it was: new condition, fully operational, cosmetically perfect. I paid an upgrade for 3 day express shipping and received the radio in just 2 days (from Tennessee to Portland, OR). Good communication from seller. Totally positive experience

  Review by Prophet5150, submitted 2/28/08.
Rating1 / 5  1 / 5
CommentThe product was exactly as described, seller also noted which models the item was compatable with, and that they had some of the adapters for other models too, shipping was very fast, and price was excellent too!! Over-all this was a very good transaction and done in a very professional manner. This seller is on my favorites list and I hope to do business again!!

  Review by kelly62260, submitted 2/26/08.
Rating5 / 5  5 / 5
CommentFAST SHIPPING EVERY THING CAME WITH CARD AS IF NEW(ATI RADEON X1600 PRO 512MB VIDEO CARD AGP).I DIDNT EXPECT THAT I THOUGHT JUST THE CARD WOULD BE SENT thanks very much I Highly reccommend seller

  Review by mcgreen, submitted 2/25/08.
Rating5 / 5  5 / 5
CommentVery pleased - Fast shipping and products were as described. The prices on the items I purchased were great.

The ability to make an offer on products is my favorite thing about this site. Overall - a great shopping experience! I actually placed two more orders since this one.

  Review by stoval, submitted 2/24/08.
Rating5 / 5  5 / 5
CommentThey had just what I was looking for. New, well-packed and a great price. A terrific seller. I will be back.

  Review by total, submitted 2/24/08.
Rating5 / 5  5 / 5
CommentSeller shipped item very fast, Product excellent and as described 100%. would buy from again, and very prompt.